Richsha Buckles

Review of Direct Auto Insurance

Worst experience ever! I was I a car accident abou...

Worst experience ever! I was I a car accident about 3months ago, went through numerous of people to get my claim processed. Now battle with their body shop on getting my vehicle fixed. My vehicle has been in the shop for about 2 months now. They continue to give me the run around about my vehicle they state it will be ready on this date but has not been ready yet.NOW THEY are saying they may not be able to fix it due to the frame bent! I thought this was a great idea going to their body shop hit I was wrong! Wack insurance company and WACK body shop! Oh and I have been out of a car since then they told me I was able to get a rental for 10 days and would get a reimbursement unfortunately that was a LIE as well. They did not pay for my rental and I had rental coverage in my policy! THINK TWICE BEFORE GETTING THIS INSURNACE IT MAY BE CHEAP BUT IS BOT WORTH THE HEADACHE!