(3 star review) Heritage has been our property man...

(3 star review) Heritage has been our property management company for over ten years there is a huge inconsistency between the property managers. I believe we have had at least 6 in the 10 years. out of 4 that I clearly remember 2 were great. The last couple ones we have had are very no responsive and need alot of guidance from the board. We get alot of complaints from homeowners going unanswered with their concerns. It seems that alot of their property managers are carrying heavy loads with several communities so of course they all can't get the attention they deserve. I am finding myself working more for my community lately, which I feel like I need to do more I just can't so in the end of course the community suffers.

**Update 5/2/2019; now 2-star review** I posted the above review two weeks ago after leaving a second message at Heritage to return my calls. Shortly after this review I receive the response to my review that you can see below to contact them regarding my review. Fast forward to today, I have since then left 2 more messages with Heritage with still no return call. Beyond me that I can post a seemingly negative review and get immediate response but the company can't return voicemails. I am not contacting you via email and giving you all the information you requested so that I can be singled out. What I will do is ask you to reach out to your accounting department and ask them to check there voicemails and return the phone calls therein. In doing so, maybe this post will help others also.