hi so i just want to write this to complain about ...

hi so i just want to write this to complain about one thing:
No supervision in the cat room.
Now before you read this, the cats are fine, they aren't the ones that need supervision. Me and my friend (and my friends mom) went to VHS a month or two ago to play with some of the cats because I'm looking to adopt a kitten soon and wanted to see if there were any there that I'd be able to get then. We were in there for a few minutes just playing with the cats etc. then this 7-8 year old girl walks in and we're like okay whatever. she's accompanied by her grandmother and her mom from what it seems and she just starts walking around and doing the same as us... but something was strange. She took a blanket that was in the room and started trying to wrap a kitten that was IN HEAT inside of the blanket and the cat is literally constantly screaming at her and her parents are on their phones. me and my friend look at her and she stopped for a minute. after that single minute of her stopping, SHE DOES IT AGAIN. and the only time her parents told her to stop was when me and my friend had to tell her to be gentle with the cats. We are by no means any sort of adult. There was no worker in there to watch over the cats and make sure nobody was doing things like the girl was. She was very much old enough to understand how to be gentle with a cat. Also not sure if this is even allowed but the people that brought her had their own cat snacks with them and were feeding the cats?? I do love this place but you guys NEED to get someone in that room to make sure things like this don't happen.