Alex Anderson Review of RV Arizona - Consignment Speci...
My wife previously left a review as we just purcha...
My wife previously left a review as we just purchased our first RV. We had a good experience with the sales people, however it was the after the sales people experience that took a turn. our first road trip with the RV was terrible. The RV shook horribly after getting up to a higher speed. Something that was hard to tell with in town driving even getting it up in higher speeds with test drive. We purchased the extended warranty to include the tire warranty that was pitched as a warranty that would cover tires and was "good to get" since it would cover the tires as those can be very costly. Well what the finance person did not state was that this was only tire coverage if something happens on the road. We got the RV in for service and were advised that the RV needs all new tires. We found out that our Tire warranty does not cover us in this situation. Very unhappy customers and feel as though we were taken advantage of. We should have been told that the tires would not be included in this type of situation and should have been advised that the tires would need to be replaced before getting on the road. We understand that the tires would not have been covered by the service exam, however they make you feel as though with the exam the RV is road ready and had a thorough overview. This was not the case. It was very unsafe for us to be on the road with the RV the way it was. As first time RV purchasers we placed our trust in this dealer and thought we were being taken care of. Our mistake. Be careful. If you buy here you need to make sure and have the tires checked out before finalizing the purchase or taking the vehicle out on the road.
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