Karen Davis

Review of Hamilton County Job and Family...

First of all, I telephoned this department because...

First of all, I telephoned this department because I was unable to attend the walk-in appointment that had been scheduled for me. BAM, I called to inform HCJFS that since my last appointment, I have been diagnosed with TYPE THREE KIDNEY DISEASE and requested a TELEPHONE INTERVIEW. BAM, the individual that answered the telephone stated that I had already been scheduled for a TELEPHONE INTERVIEW on 12/11/13. WHEW, I am so glad since on my previously SCHEDULED INTERVIEW, which was a year ago, I had requested a TELEPHONE INTERVIEW because of arthritis in my knee. WOW, I was so glad someone was listening. UNBEKNOWNST TO ME, on 12/16/13, I received a letter from HCJFS informing me that I MISSED MY INTERVIEW. WHY, when I was told that a TELEPHONE INTERVIEW has been scheduled for me. My mistake was not getting the individual who answered the telephone NAME. WHY ME?