Visited Budds today with lot of hopes, but complet...

Visited Budds today with lot of hopes, but completely disappointed within 10 mins inside their showroom.
Pls tel me is it my job as a customer to scrutinize BMW Canada s website which lists preowned inventory or is it your job as a retailer to work on the same page with BMW Canada to provide proper information to your customers. We are living in a digital world right now which is intended to make our life s simple and save time.
BMW.Ca boasts of a huge line up of BMW certified preowned cars in its website but one particular car which I came for was sold off in MAY 2018 and the website wasn t updated. Ok no big deal and nothi to cry abo,,,,,
But there are still at least 15 cars under $20K listed as BMW certified series on bmw.ca s list.
The sales rep I met at your place informed me that I should be looking at a price tag of 35k upwards if I am looking at a certified vehicle, while BMW Canada s site says otherwise.

Whom should I believe Budd s or BMW Canada????
I really need an answer for this

Being from a retail background myself what has been taught to me is that the law of the country requires any seller to honour the price displayed or advertised. Pls correct me if am wrong....., now don get me wrong am not asking you to give me a 80K vehicle at 10k since you missed to update the site, am only asking you to correct it so that it s not misleading to your customers.

The next part the thing abo BMW Certified preowned, my Q to your sales rep was in case I buy a BMW certified vehicle and two months down the line if something breaks down, what happens??? Was told it s completely on me, is it true?? Then what s the point in buying a BMW certified vehicle??

The last thing, this directly concerns BUDD s, while my comments above are kind of both Budd s and BMW Canada. As I told am from a retail background myself, Each customer is important and same to me irrespective of the customers colour, Nationality, Appearance and financial ability. We have no reason to be in retail business if we don stick to this fundamental principle. This is what I learned and this is what I teach my team. You maybe selling a premium BMW vehicle, it does not mean that you look down at your customers.