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Art Bungu

4 years ago

Driver went in to PU wiper motor and asked the ser...

Driver went in to PU wiper motor and asked the service person how long to replace. He told driver no more than an hour. The service advisor wrote check and advise on issue when driver clearly said just replace motor. Instead they wanted $1500 to replace motor and said that the transmission to wipers is bad. Spent 30 min on the phone with Phil trying to resolve issue because i denied the work so they wanted to charge $250+ for diagnostics when diagnostics were not needed. Finally they agreed to replace just the motor and wipers are working just fine. This shop seems to only want to replace parts to make money. NOT TRUSTWORTHY

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