A Google User

Review of Taal Vista Hotel

We make our reservation 3 weeks ago. And we arrive...

We make our reservation 3 weeks ago. And we arrived an hour before the the check in time. They gave us the no good room thought we laid for premium room. The door lock of the door outside to the lobby not working. The vault not working. We called the customer servive 5x but no one comes. So disgusting. We not happy.