Katja Heider Review of Centerparcs Heijderbos
Hello everybody. Yes, I can also describe our vaca...
Hello everybody. Yes, I can also describe our vacation as a failure. This was our first and last time in a center park. We were looking forward to it so much because our children were there for the first time. We use the offer from Friday to Monday for 400.
When we arrived at the bungalow on Friday evening the biggest problem was that smell!
There was a high smell of urine and there was also a musty smell of damp, musty earth. We thought at first there was probably someone with a child inside and there was a full diaper somewhere but we didn't find anything. I even looked under the couch, but I shouldn't have done that. At the latest then you saw that there was definitely no cleaning. In the bathroom, a hair greeted us right on the sink and that definitely didn't look like a hair on the head. There were 2 dead spiders in the bathtub. Oh yes, the toilet flush was also broken and really messed up. With the children upstairs in the two-story bed, the bed sheet from the previous tenant was covered with biscuit crumbs. In the kitchen we had another hairy visitor, but this time in the fridge.
The dishes had some strong leftovers from the previous tenant.
So we ventilated everything first at -2 degrees. My husband removed hair and co. and we decided to make the best of it. And first went through the facility. There was plenty of room spray to buy in the Market Dome !! Just why?? The rest was completely overpriced.
Since it was totally overcrowded, we left.
And then came the first night. I managed to sleep from 11 p.m. to 2 a.m. and then I couldn't take it anymore because of the stench and was awake.
We then complained directly in the morning and were told that they had not yet heard about the deficiencies. Someone would come and fix the toilet. The funny thing was, we weren't the only ones that complained that morning, there were a few other families with the same problems.
So the move started. Remove all 4 beds and rearrange everything. The smell was better but the cleanliness wasn't. And then the shock! In our bedroom there were still unpacked tablets on the bedside table. What if one of my kids took the pills? I don't even want to think about it. So even in the new bungalow was not properly cleaned. I wanted to stop everything immediately and drive, but our children were so looking forward to the swimming pool. My husband then persuaded me to stay. So we are ready to accept the keys again. There was already so much going on at the moment, we talked to some of them who also described problems. We then asked if we could get a voucher for the inconvenience (we were now almost 2 hours moving) so that we could, for example, drive with the children in this park for free? NO, we already have a new bungalow, OK, we'll just be out then. We spent hours moving, cleaning and now we didn't want to waste any more time. So off to the swimming pool. Yes, then I understood that it was mass tourism. It was completely overcrowded. The only nice thing was the white water slide, a normal swimming pool is sufficient for the rest. The jungle dome is actually okay, but bird droppings everywhere and closed on Mondays!
For us never again
Comments: