Anne Burley

Review of Grand Circle Travel

I was in England when my upcoming cruise around th...

I was in England when my upcoming cruise around the British Isles was cancelled. The company did not even notify me! They cancelled the tour and my flight back and told me nothing about it! I found out from friends, then had a terrible time trying to contact Grand Circle and get a flight back. I was put on hold and not called back for hours while I worried in my hotel room about what to do. I have done 7 trips with Grand Circle, with mixed results from good to terrible. All I have received so far is a cursory apology and no reply to the letter I wrote to the chairman, Alan Lewis.