We really loved the ambiance of this hotel. The ro...

We really loved the ambiance of this hotel. The rooms were nice too. The only things I could really complain about are that there was no hot tub in the pool area, which was odd for any hotel, especially at this price range (however there was a sauna which was different). Also we asked for a balcony room and the only thing it overlooked was the roof of the 1 story part of the building, which was disappointing.
However, when we were in a pinch and my friend went into early labor just a couple hours after checking in and we had to drive back to Arkansas, they were nice enough to let us check out and refund us so we could reschedule our trip. Because of that, when we do we will absolutely choose the Renaissance again. Good customer service goes a very long way and we were very impressed.