Ryne Carwile

Review of Toyota of Alvin

HORRIBLE EXPERIENCE I FEEL I WAS SCAMMED!!!

HORRIBLE EXPERIENCE I FEEL I WAS SCAMMED!!!

I have been working with the sales team for 4 days to get a deal completed for a Tundra Limited 4X4. When I received the sales price that fit my payment, I completed the credit application as requested. At that point it took multiple requests before they would provide me the stock number the sales price that fit my payment was for. That is when I noticed they failed to inform me that they changed the Tundra to a 4X2 rather than the 4X4 I had previously informed everyone was a requirement-in writing via email and over the phone. Upon me bringing this to the attention of Jeremy, the sales person I was speaking with, I was told he would get with Jason and get me an updated price. The dealership will now no longer take or return my calls. They simply say I can t let you hold for him
I recommend NOT purchasing from this dealership as it was an extremely frustrating experience and took several days of bs to just end at this.