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Super mixed emotions about this place so I am goin...

Super mixed emotions about this place so I am going to do a breakdown on services and standards.

Parking:
There is ample parking which costs about $35/day (added to your hotel bill). This isn't a bad price for a full day and you can enter and leave as often as you like.

Room:
The first room we got had some issues and we were moved to a new room which was about the same size but configured differently. Both rooms were suites with a king bed. The rooms lack a microwave and the coffee pot will only provide a single cup of coffee. We were originally given just 2 cups and 2 coffee packets causing us to request additional coffee supplies several times over our two day stay. The TV in the bedroom was offset from the bed and could not be moved out so that both people on the bed could watch it with ease.

Cleanliness:
We had a cleanliness issue in our first room which I wont go into. I will say it was surprising and management was very quick to make it better. They covered my parking fees and moved me into a slightly upgraded suite (we were already in a suit, the upgrade had better linens and a slightly different configuration which allowed for a larger shower). In the second suite we had to rearrange the fold out couch to get it to fully extend for our son. Once moved we stirred up some dust bunnies that set off dust allergies for myself and my son.

Location:
Originally the location was somewhat of an issue for us as we wanted to be closer to downtown. For those who are flying or don't wish to be downtown, it's in a good location. Shuttles are available to transport travelers to and from the airport.

Customer Service:
The hotel staff were very quick to assist and bring additional room supplies when contacted. To this end I would say they did very well.

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