I used Andrews Moving during June 2019 for a move ...

I used Andrews Moving during June 2019 for a move from Cleveland OH to Durham NC. I give them a 4.75 rating as there was one issue with the move; they first had to use a shuttle then the van. This was discussed prior to the move and was eventually decided it wouldn't be necessary. The shuttle showed up the day of the move but I was told I wouldn't be charged. Well, there was a significant additional cost for this which I wasn't expecting. After discussing with management, the bill was reduced to my satisfaction. The crew was excellent. They knew their stuff, kept me informed during the entire process and arrived at the schedule time, both loading and unloading. There was damage to one dish and a dining room chair which they reimbursed me for immediately after I filed the claim. Filing the claim was painless. I recommend Andrews Movers (United Van Lines) and will use them for my next move.