Kellie

Review of The Resort Collection of Panam...

We stayed in the 4 bedroom penthouse at En Soleil ...

We stayed in the 4 bedroom penthouse at En Soleil through resort collection and was very disappointed. I have stayed through private owners before and love this condo but would not recommend staying through resort collection. Check in was a mad house. We were supposed to check in at 4pm. We did not get to check in until 5:45 ish and they were not nice about it. We did get $50 back for checking in late. Once we were in we found that we did not have sheets in one of the bedrooms. The unit is very big and spacious but it is stuck in the 1990's. The kitchen appliances are broken and run down, there is no cover on the disposal, there are no measuring cups or baking pans, the ice maker does not work and barley any utensils. There are about 6 TV's that all need to be upgraded. There is a sound system through out the unit. You can see the speakers on the deck and in the unit. The outlets are on the wall to use them but no one knew how to use them. We stayed in the master bedroom and there were no hangers in the closet, no hair dryer, only 2 towels, 2 wash clothes. The glass door leading out to the deck from the master needs to be replaced. Really all the doors need to be replaced. There is rotted wooded that needs to be replaced everywhere. For what they rent the unit for they need to fix it up to be nice! It could be so much more than it is.