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Kris Khan

4 years ago

Terrible customer service.! I have Brown Windows ...

Terrible customer service.! I have Brown Windows in my house - called in b/c I'm having issues with the window crank. Had to call twice to get someone to return my call. Parts manager was absolutely horrible - as a customer she made me feel as if i was doing something terribly wrong asking for support! Follow-up response is 'if you don't want to bring the part in, you can go to Home Depot' Wow.....avoid if you can!

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