The policy I had with them was an absolute joke. M...

The policy I had with them was an absolute joke. My truck was at the shop for a month on repairs that should not have taken a month to fix. The reason it took so long is because EFG slow plays every step of the process. Not only was my truck down a month because of them slow playing everything I was out of pocket on rental car because they refused to pay for more than 10 days and it was a hassle just to get 10 days originally it was only 5. I would be on hold for long periods of time and when I would finally speak with someone they were rude. I asked to speak to a manager multiple times finally got transferred to someone who supposedly was only to find out that she was not a manager either. Not only do they take forever on repairs they find the worst parts possible to fix the issues. They replaced my motor with a used motor that needed repairs before being installed and then that motor went out roughly 7 months down the road. If you are considering any type of warranty I would recommend staying clear of this company its nothing but a hassle.