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I would stay away from North American Van Lines fo...

I would stay away from North American Van Lines for any moving. My move was from IL to GA and it was horrible from the start. I thought I would pay a little more with Advantage to get better quality and move would be done right the first time. Not the case, should have gone with Mayflower. 1st, they came to my house with an overload (knowing my items would not fit on the truck). In that they literally dismantled everything and squished and flattened things in. Yup, you bet there was damage. 2nd truck came, you guessed it, items were not delivered within the time frame. The packing on the second truck was as bad, more damaged items. First delivery was to be made Thursday at 8 am, did not arrive until 2:30 pm (due to flat, traffic, etc.), then because they disassembled everything, the crew had hard time putting my baby's crib together, my son's car bed together and other beds. I had to help when I paid for the service not to do that. Crib had damage to the wood, my nightstands, dresser, dining table chair, and kids toys, were damaged (and more). My Entry way was damaged. Second load came 2 days after the guaranteed delivery date. They WILL NOT pay for their delay, but will charge you if you change date past the allocated amount, set double standard. I called the office Advantage several times. I will not name names, but my moving consultant was nice, but really did not communicate well with salesperson. Sales person is no longer with company. I was given different answers by different people. I could go on, let's see if they will pay for all the items even though I bought their insurance for $500. Stay away.

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