Patrick Nolen

Review of Hilton Garden Inn Emeryville

The worst Hilton I've ever stayed in. The service...

The worst Hilton I've ever stayed in. The service was appalling - they called me in the morning (at 6am) twice because a taxi driver supposedly gave my room number but did not have my name; they called a random room without checking if the person had just made it up. Furthermore, they charged me twice for my stay and did not bother to correct it - I was charged for six nights instead of three. Hilton did not correct this either, I had to challenge it through my credit card. Thankfully my credit card sorted it out. If you want to stay in this area of Emeryville (which is not great), stay at the marriot nearby. If you want to stay at a hilton, check out the one by Oakland Airport.