George Hettwer

Review of Primasing Motors Inc

This place is a joke! I took our 2014 Durango RT i...

This place is a joke! I took our 2014 Durango RT in and traded it on 2 vehicles. The 2011 Ram pick-up we got had a huge tear in the seat belt that the "safety inspector" missed. That had to be replaced along with the left side mirror. They replace both only after getting the wrong parts on both. Finally got the correct seat belt and installed it. The mirror is still wrong and the mechanic installed it incorrectly, which led to a stud poking a hole in the side of the body. I took it to a body shop for an estimate which came out to $800 and Primasing wants me to bring it to a different shop that said they can do it for $150. I am tired of driving 40 minutes to get shotty work done and having the worst customer service I've ever seen. Thwy had both of our cars for repairs and gave us a loaner car. When i got into the car, it had 1/8 of a tank of fuel, which I had to refuel to get it back to them. They won't call you back when they say they will. I'm talking days, not hours. If you don't call them back you probably wouldn't even get a call from them. The gentleman that sold me the vehicles was at least nice. That's why I gave them 2 stars.