have bought quite a bit of products off Society6, ...

have bought quite a bit of products off Society6, I love their designs & I love all of the products you can get that design on. However, I recently ordered a shirt from them in the size that I've gotten before & when it arrived, it was far too big for me. So, I tried to exchange it, but for some reason the self service wasn't working. I contacted customer service & told them the problem. They immediately refunded me the cost of the shirt, allowed me to order the same shirt in the size I needed, but they let me keep the other shirt! I gave the other shirt to my friend & am now waiting for the new one in the mail!
I love this site!!