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Review of Cypress Mountain

This is a review of the guest relations office. I...

This is a review of the guest relations office. I contacted Cypress on October 2nd, 2017 about the small size seasonal locker. I got a response on November 6th, 2017 informing me the confirmation deadline is two days later and if I wanted the locker, I should respond with my personal and credit card information. I responded the same day. I then get an email on November 8th, 2017 informing me that they only have large lockers remaining and that I should pay extra if I wanted them.

Either the wait-list filled up before October 2nd, 2017 and guest relations asked for my personal/financial info knowing this or someone messed up and gave away lockers out of order.

I have asked guest relations to respond. I will update if/when this matter is closed.