Patrick Obryan

Review of Hyatt Columbia Harbison

Worst hotel ever! General Manager is disrespectful...

Worst hotel ever! General Manager is disrespectful with no customer service skills. Room was gross. Sink had had standing water and dirty rag in sink. Phone did not work. Musty smell in hallways. TV remote barely worked. Paid for a king received a double employee said I would receive comp. GM refused. GM was disrespectful and escalated the situation for no reason. DON'T STAY IN THIS HOTEL!

Zero stars