B

Bryce and Emily Barth
Review of Ed Kenley Ford

4 years ago

We bought a car from their used car lot and about ...

We bought a car from their used car lot and about a month later the check engine light came on. We took it into an auto shop and find out it will be a $4,000 fix. I attempted to contact Ed Kenley about it and I was told I needed to talk to Shane, but that he never answers his phone, but will return his calls. I tried calling him multiple times and left messages , but still have not heard back from him. We needed a car so we took it to Young Chevrolet to see if they could help us out. Come to find out the repair was going to be even more expensive than the first auto shop had anticipated. It was now quoted at a $5000 repair as they found even more issues. One of the people at Young Chevrolet even told us that it was possible their (Ed Kenley's) shop didn't find anything wrong when they looked it over before selling it to us, but that is was highly unlikely. Meaning they probably knew about it and failed to mention it to us. I will NEVER be purchasing a car from Ed Kenley again. On top of the above mentioned issues, after we purchased the car we kept finding things that needed to be fixed and you could tell someone had tried to hide them (such as paper wadded up in the console to keep the lid closed). They have to be one of the shadiest businesses I have ever dealt with. Thankfully Young Chevrolet helped us out by taking it in on a trade in and gave us way more than it was now worth. Morale of the story AVOID ED KENLEY FORD AT ALL COST. They will rip you off!

Comments:

No comments