My car was fixed for the problem it went in for (t...

My car was fixed for the problem it went in for (transmission) free as it was under warranty and Mike was friendly and helpful. I also requested the works service as the car was already there. They fixed the wiper blade that had detached itself so I appreciate that.

I m unhappy about a strange flapping sound that started from under the hood ever since I got the car back from servicing and I was told by Mike it would go away after some time, it hasn t. In fact it comes back mostly when I m driving on the highway and very intermittent so it s a little surprising. I would say check the car before you sign it out if possible

Noticed a big new scratch on the hood, that is probably due to the location of the service centre- probably some vagrant scratched it for fun. My advice- collect your car ASAP and don t let it stay overnight.

Update June 2019- no one has bothered to contact me from Kitchener ford and the noise they created still hasn t gone away. Why should I pay to fix the problem they created?