I had been a previous client for a very long time...

I had been a previous client for a very long time. This year because if my bad health I went to do the annual Christmas shop. I was told that I only had one child and he was too old for me to shop for. I have 4 children. Same four as last year and the years before. I was told that new operating system would not allow me to even add my children to my file. So this year my kids will not have a Christmas. Its ok. Just thought I leave this here. They should have kept track of all the people and kids that signed in every year for the Christmas program. I was not the only one this happened to.