Between billing issues (didn't receive a bill for ...

Between billing issues (didn't receive a bill for 3 months while they were changing their account system and then they wanted it all paid and sent for automatic withdrawal), no regular direct withdrawal dates(anywhere between 10th to 25th of the month...makes it hard to plan)... it's been a nightmare dealing with them. And when you contact them, they really didn't seem to care. Even the Utility regulators told me to leave, the rates aren't competitive and they had several complaints about the same issues I was having.