Hesitated to go to a dealer after having a bad tir...

Hesitated to go to a dealer after having a bad tire service experience at the SF branch. The positive reviews here brought me to Serramonte branch for help with my Fit's cold start noise, which the VTC actuator is believed to be the culprit. We walked in with a service bulletin and received guidance right away from an advisor. The ladies at the counter were efficient and helpful with setting up a diagnostic appointment. Left the car overnight the next week to exam the cold start noise. Advisor Darrell phoned me updates on the vehicle, super patient with all the questions I had. He informed me the next day that the VTC actuator was indeed the issue, that parts are being ordered, the car should be able to pick up by Friday noon, and ensured me that the repair plus diagnostic are still under warranty. My car was ready to pick up exactly the time he promised. Darrell walked me through everything, super attentive! Everyone here is friendly and knowledgeable. I'm super impressed and satisfied. No noise at cold start, and the car feels like running better than before!