Hello everyone. We are still here. For 2 weeks alr...

Hello everyone. We are still here. For 2 weeks already. Tomorrow morning it's home. Time for an impression.
Everything starts with arriving. Kindly yes. But nothing more either. We arrived at 5:45 in the morning with two young children and 24 hours of travel on the clock. Unfortunately nobody really cares. Nothing happens but waiting. No water - no coffee - nothing for the kids. Waiting with the information that nobody would be there to give us a room and we have to wait for the manager to come in 20 minutes. He came after 2 hours. Still there was nothing. Keep waiting without any help. We just had to wait 5 hours. Most of them waited 8 hours. The facility itself is great. Unfortunately, nobody is allowed to look closely. There is rubbish everywhere and nobody clears it away. Rooms are of the usual standard. There is little to complain about here. Small repairs are recognized themselves and repaired daily. The service in the rooms is good. Clean and well-kept / always friendly. Unfortunately the restaurant is not to my liking. Breakfast is unfortunately absolutely simple and on the second day almost everyone wants the rolls that you can bake and offer in the evening. Dinner goes. No more. I look forward to going home. There is the same thing almost every day - just prepared differently. At some point you just won't find anything you like anymore. Staff? Mostly too much there but nobody has a plan. No idea about hotels and restaurants / no idea how to deal with guests. Buy yourself with Ruppis and it works. The beach is very clean and well-kept. Conclusion. Completely replace management / dismiss half of the staff. Promote and train the good. Too many Italians. Everything in the hotel is primarily designed for Italian guests. At some point you feel excluded. I can only advise families against it. Not a family hotel. Germans are few in the hotel. However, the few are often very pleasant and have collected the same impressions and passed them on to us. Mauritius yes - but no longer in this house. Unless you enjoy Italian prollos and matcho habits.