If I could give the f**king criminals zero stars I...

If I could give the f**king criminals zero stars I would. I filed a claim over a week ago and the so call adjuster Fatima Carranza and this jerk of a supervisor name Richard I spoke with have been giving me the complete run around. I call them every morning since my accident and they have absolutely no information about my car getting repaired. Every day they keep saying they don't have the police report. I've offered to fax over a copy and they refuse to take the copy that I have. I will definitely be filing a complaint with the States Attorney General office and I will be getting my auto insurance else where. I'm on the verge of losing my job and because of these jerk offs. This has been a complete and utter nightmare. Please avoid this company at all cost.