Graham Russell Review of OFX
No doubt a good service overall but Oz needs to li...
No doubt a good service overall but Oz needs to lift its game with App software particularly the email alerts which I have found either don't happen or unreliable which is worse. Example, I recently set alerts for GBP for 0.48 and 0.47 when at the time it was at 0.475. First it rose some way above the upper mark without any alert message and has since gone down below the low point, again without the expected warning. That experience has cost me over $100!
Another less costly but annoying bug in the App is if under the Rates tab you want to see a rate for GBP, you need to actually press USD and for USD, press AUD. I have sent off a message about this a couple of times to no avail.
So bouquets for the transfer process and rates but brickbats for the clunky unreliable support services.
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