We went to a lake to walk around and see the views...

We went to a lake to walk around and see the views. It began to rain and got very muddy, so we had to turn back. By the time we got into the car our shoes were muddy and some mud got in the car. They tried to charge 75-200 dollars because they needed to clean off a little bit of mud. Customer service was the worst I've ever experienced. Would give negate rating.