C

Charles Buckley

3 years ago

After 3 service calls, unnecessary replacement of ...

After 3 service calls, unnecessary replacement of a pressure switch and a thermostat and $590 spent, I lost confidence in Arpi's ability to solve the problem. One service call from Direct Energy and the problem was fixed at a cost of $650. When I complained to Arpi's about the unnecessary replacement of the pressure switch, they informed me they would warrant the unnecessary part for 1 yr. ????? Their approach to the furnace repair resulted in an additional week in a cold house and the loss of $590.

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