John Smith

Review of Member First Mortgage LLC

Well, so much for your "changed process"! This mo...

Well, so much for your "changed process"! This month I recieved the April pymt coupon March, 27th. I finally recieved the March coupon March 2nd. On top of coupon, it states "allow 7-10 days for postal delivery"? Why can't you people follow your own advice rather then being hypocrites? And why do you date pymt coupons the 14th of the month yet wait 10-12 days before mailing? As far as talking to a loan manager, forget that. All I got was, "If you don't like the pymt option, then use another option. My reply was, " If I can't trust you on this option, why would I trust you on using a different pymt option?". Over ten years of dealing with this bank and it's been nothing but stress.
It's too bad I have to give these people one star in order to post review on google, otherwise they would get no stars.