Dear Pronto...

Dear Pronto...

I normally don't submit any sort of reviews, but since there was (to be honest) a bit of an incentive to do so I figured I would so you knew why we went elsewhere.

When our AC went out a month or so ago we decided to interview 6 companies to find a replacement AC unit. After a week or so of meeting with no-name companies to highly visible/well know companies it came down to price. Apples-to-apples, your price was significantly higher then the competition (and we did NOT go with the lest expensive). Your sales guy was GREAT - very knowledgable and likable but when when it came down to it, your price was do hard to swallow - so we went with a different company.

In the future if the need arises and we go through another interview process will will keep Pronto in mind on the hopes that your pricing will be more competitive at that time.

Thanks -Brian