Tonda B Review of Applebee's
The waiter we had took at least 10 mins to even co...
The waiter we had took at least 10 mins to even come to the table to greet us, then after taking our drink order he took another 10-15 mins to come back and asked for our food order, which bless it, he struggled with remembering and explaining the menu to us.. Still with no drinks. They weren't that busy. We noticed he had two more tables that he barely was checking on. Another 10 mins go by that we haven't received our drinks nor seen our waiter. We stopped another waiter passing by to ask the bartender about our drinks. The 2nd waiter brought our drinks out to us and checked on us once more before we even saw our original waiter. By then the manager came out to ask about our food order because he rung in separately when we could've gotten the 2 for $25 deal. She helped us with that and apologized for the wait after we explained the situation. This is when we found out that he was new to the restaurant industry, so our anger lessened just a little bit. The manager and the waiter came out with our food and she discounted us on our meals for the inconvenience. That was the only positive experience that night. I appreciate her effort in trying to turn our dining experience around. Please make sure that the young man shadows one of your experienced waiters to get some help and experience. Bless it.

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