C

Caryn Bishop

3 years ago

The staff was nice and the nurses responded to a "...

The staff was nice and the nurses responded to a "nurse call button" within about 15 minutes, at the latest. (I had to ring the call button 15 minutes prior to my pain med time, in order to get my pain meds on time), which is sad. I was in the C Building, Women's Center, and the rooms were for 2 people, and they were extremely small and difficult for nurses to get past the first bed, to treat the second bed patient. I'm rating it low because the trash cans were OVERFLOWING with trash, and when I alerted a nurse regarding this, she placed her foot into the trash bin, and squished the trash down and said "It's not full". The hospital was not very clean. I shared a bathroom with a roommate, and I had a staph infection on my bottom, and the staff didn't care about that. I asked the nurse if I should inform my roommate of my staph infection, and she said "no, do not tell...." I should have been in my own room, considering the staph infection factors. I was looked down upon, and judged, and was told by 2 pain management staff, who treated me like a "drug seeker" (and that me asking for as much pain meds as possible), caused "red flags" to them, in spite of the fact that I have Stage 3 Cervical Cancer and was Post Surgery the day before. It's sad that the 3rd leading cause of death in the US now, is medical mistakes and infections obtained while in the hospital. Considering both Palm Bay and Holmes are both Health First facilities, I wish the food selection and options were equal, to my stay at Palm Bay Hospital, prior to being transferred to Holmes for surgery. I will say that the staff (all around) were exceptionally nice, helpful and empathetic, which is why I scored it a 2 Star. Our healthcare system in America is broken, and it's sad. The nurses are assigned too many patients, which makes every patient suffer, more than is necessary.

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