Wow! I find it hard to believe the negative review...

Wow! I find it hard to believe the negative reviews I see. I've been a direct customer for more than 15 years and an indirect customer for much longer. Home service is always as expected; I've seen drivers get out for piece of paper that happened to fly out.

One of the most important things that I've observed is that Western trucks have clean exhaust. Trucks from other disposal companies often come up the street putting out visible smoke. The drivers always seem cautious, and have given me good advice about disposing of more than the usual amount of yard waste.

I've had lots of occasion to bring larger quantities of branches and leaves to their transfer station. It's a busy place, but the people are always friendly and efficient.

I've felt like the cost of service has gone up quite a bit, but reflecting on it, it's only been a little over 2% per year. I feel that the people of Boulder care about the disposal of their trash, recyclables, compost, and other materials and Western's policies and business model reflect that concern.