Not happy to stay in Grand Millennium Al Waheda Ho...

Not happy to stay in Grand Millennium Al Waheda Hotel because of :

1- The AC and the smell come through the AC.
2- As 5 star hotel, the response from the staff to fix the AC and get me the refresher machine was poor and after three times calling from 10:00 PM till 11:45 PM the room services!! I got it the next day at 09:00 AM ??????
3- The way from the Hotel to the Mall for the guist who is having kids it's very difficult and it should be connect it directly from floor # 3 to the mall, instead of passing throuth the parking area with steps !!

It has good Restaurants and nice view with good services inside the Hotel.