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brent ciesliga
Review of Navias

3 years ago

I hope this review will be a bit more helpful than...

I hope this review will be a bit more helpful than others and will try to be as factual as possible with it, to provide accurate information more than opinion.

First, Navia has not stolen any money out of my paycheck. I choose how much of my pretax dollars go to my flex spending account that can be used for medical expenses. In the few years the company that I work for has used this company, I have never had any issues with reimbursement for any medical or dental claims with my flex account for either myself or my wife and we do not have the same last names. I have never had to send in proof of our marriage for them to substantiate a claim. Lastly, if you choose to have 2000 withheld throughout the year (broken up evenly over all paychecks you receive each year) you can use all 2000 as soon as you need it, even if it is early in the year. You will continue to have the payroll deductions, throughout the year, but it is nice not to have to wait for the deductions to add up to how much you might need.

Onto my negative experience. You have the option of receiving a debit card that you can use for convenience sake instead of submitting paperwork each time. While this occasionally works without having to submit paper work, since Navia has taken over, I have had to substantiate more and more of my debit card uses, thus eliminating any convenience intended. I might as well get rid of the card completely and just submit the paperwork for the check's each and every time. Last bit of good news is that at least that check comes fairly quickly, especially when submitting the claim online.

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