Carissa Behrendt Review of Kline Nissan
During a pandemic public places are not ideal to s...
During a pandemic public places are not ideal to stay at for a prolonged period of time. I appreciated the chair outside to sit in while I waited for my vehicle. As I waited, I watched numerous employees walk by me with their face masks around their chins. This was happening inside as well. All but one employee was wearing their mask around their chin. I work in healthcare and value face masks during a pandemic in which the virus is spread through the air. It defeats the purpose of a perfectly good mask of it is not worn appropriately. I understand people have various viewpoints on the topic but consider your customers. They are likely on a spectrum of beliefs and you need to play your PR cards right. I was horribly disappointed by the employees behavior and would have spoken to a manager but didn t want to spend time inside at risk since many were unmasked. Here is my advice: take 5 minutes and observe your employees and their behaviors. There is so much more you can learn that way (from the eye of the customer) versus sitting in your office.

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