Kristen Pass

Review of Hilton Garden Inn Columbia/Har...

The appearance of the hotel was nice and clean. Ho...

The appearance of the hotel was nice and clean. However, when I woke up the next morning on October 25, 2016 I notice a bed bug crawling on top of the comforter on the other bed where my clothes and overnight bag was on. I took a picture of the bed bug just to confirm on google image if it truly was a bed bug... and it really was. That morning when I had to check out to go to a work meeting I informed the front desk and showed her the picture. Her response was that she will notify maintenance of the problem and that she was sorry. Being that no one called me of this matter; I called the GM once I gotten back home but he had left for the day so I left a voicemail in regards to my situation and hopefully he'll give me a call back tomorrow morning.