Today, July 1, 2017, I was on hold on the phone fo...

Today, July 1, 2017, I was on hold on the phone for airline assistance for 70 minutes and then got an answering machine that said "Are u still there"? I never did get through to a service rep. This is not the 1st time I have had trouble with customer service. GCT is very understaffed. I do not recommend booking a trip with them.