I dropped off my newly purchased used G37S for a v...

I dropped off my newly purchased used G37S for a variety of services to be performed, some of which were contingent on results of others as well as the size of the final bill.

Service departments I've dealt with in the past haven't handled situations like this well and I usually pick up my car only to find out some of my requests weren't completed. But they'll be happy to schedule another appointment for me to bring it in again...

Thankfully this was different! From the moment I pulled up everything was handled smoothly. My service advisor understood what I was trying to accomplish and kept in contact throughout the process. When I came in to pick up my car, everything was complete and ready to go, just as we had discussed. I couldn't believe it. And it was all done so quickly! And with a free loaner vehicle!! I don't think it gets any better than this.