Was overcharged to the tune of $550 dollars over t...

Was overcharged to the tune of $550 dollars over the span of 3x months. After working with my appt complex to find any kind of leak, bill was still high. I live alone and don't own a washer and live pretty modestly but was being charged for upwards of 18,000 gallons of water a month. After complaining to PWC all possible maintenance courses of action were rectified and suggesting it may be a faulty meter, I was told PWC would charge me $85 to send someone to look at the meter. I fought back and long story short after taking video evidence of the meter jumping even with the water caught... the meter was replaced. PWC credited me $86 towards the $550 bill stating that was a "favor to me, not a necessity". This battle is ongoing and has required multiple hours in person and on the phone trying to argue my case. Not one time has this "professional" organization provided a follow up call as they repeatedly claim. Customer service is non existent and it seems they are aware I don't have much of an option for utility companies.