Judy Box

Review of Round Rock Toyota

I went in and had an appt with Nicole. They ran m...

I went in and had an appt with Nicole. They ran my credit, checked out my 2004 Toyota for trade in , Gave me the value. I test drove my 2017 Toyota Camry. I signed the final paperwork agreeing to payments and conditions.I called and got insurance on it. Then Nicole went to the back and then asked me if I could get a cosigner or come up with a $2500 down pymt to go with my trade in. WHAT??? I asked her what was going on and she said she was sorry, and I got my keys back from her and left. I have Never been treated like this and actually hard to believe it happened.

I called and left a message and Tracy, the sales mngr did not reply.