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The facilities and service are ok but I am not imp...

The facilities and service are ok but I am not impressed. The breakfast and most of service are good. One of their staff is racist because I am Asian. For Asian or local tourists, you might have the same issues in the future. Honestly, I got really pissed and decided not to come anymore to such this hotel even though they want to give me any complimentary or any extra nights, I won't forgive such thing like this. This hotel tries to show their ellegance to show their are a luxuorious hotel for instance, using French for greeting. For me, they should show Indonesian culture more to show local culture and uniqueness of Indonesian Sofitel brand despite their French brand. The price is not cheap as well. I prefer to spend more money in St.Regis, Mulia, or Bulgari to get better quality. I regret I didn't look bad reviews from trip advisor about this hotel. When I read previous bad review about this hotel, I have realised that some issues are similiar to what I faced. For me, I don't want to come to this hotel any more under any circumstances and won't recommend to my friends or relatives.

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