I used chat in Samsung website to let them know th...

I used chat in Samsung website to let them know that my Note 9 screen had a weird yellow tint on 3/4 of the LCD. My phone is still under warranty, so they sent me a shipping label to send my phone to this location. I was extremely busy with school and family that I forgot to send it until the week after, and I was leaving on Thursday. I emailed them if it was possible to have it sooner, and they said they'll do whatever they can.

I mailed on Friday after pickup, so Fedex sent out on Monday after 4pm. FutureTel received it Tuesday afternoon, fixed it on Wednesday, shipped it overnight and I got it on Thursday! My phone feels brand new, LCD is replaced, and I got to enjoy this phone on the trip!

Love this company for fast service and quality replacement service.