We arrived to hotel and needed to put our coats aw...

We arrived to hotel and needed to put our coats away ..first impressions . How shabby it was really needs decorating looked pitiful! Then we entered the room where Afternoon tea dance was held! The Christmas feel and decorations were indeed disappointing along with the room looking so dated! The Afternoon Tea was served at 3 the selection was presented nicely food ok but service not great too busy talking to one another the staff! .. we had to ask for clean plates and knives so we could eat our scones !! It was such a shame as my dear friend chose this for a birthday pressie we walked out went into the bar to have a drink couldn't get any service and it catered for the elderly very well ..the band was good the only thing that one could applaud definitely not recommending to any of our frirnds so terribly disappointed in this central hotel in London far better hotels and Aftetnoon tea had elsewhere didn't have a Christmas atmosphere whatsoever