Joel Franco Morales

Review of VerizonBusiness

I placed an order online to pick up at this locati...

I placed an order online to pick up at this location. When I arrived there to check the status of my order, the lady that worked there approached me and I told her my situation. I showed her the order number and the receipt that I had printed out and she proceeded to the back of the store to check on my order. After five minutes she returns and states that they never received my order even though the receipt is right on her face. I then asked her how much it would cost to add an other line to my plan. She acted like I was bothering her; she not only did not able to answer my question that was pretty simple but she was also rude and not knowledgeable of things offered by Verizon. To top things off she looked like she was chewing gum. Very rude and horrible customer service.